FAQ

Questions You May Ask

How can we help you?

Account & Billing

Pay 12 Months’ bill at one go and Get Free Connection and One Month Free Internet at 13th Month.

One-Time Installation charge (OTC) is taka 1000 only .

For existing users, migration fee is 500 Taka only (One Time).Click here to migrate.

Security Deposit of 3 Months has to be paid during Signup.

All bandwidth speed are mentioned as maximum speed for respective packages.

When you register an account to get Ideal Communications services, you may have to provide us some of your personal information including your name, organization name, address, email address, phone number, date of birth, National Identity Number, your passport size photograph.
Have more questions?

Contact us at
info@idealcom.net.bd, saiful@idealcom.net.bd

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Dear customer, we are always committed to providing uninterrupted service. So to ensure your service please pay the monthly bill in advance before the service expires. Your cooperation is highly desirable. Thanks.   প্রিয় গ্রাহক নিরিব্বিচ্ছিন্ন সেবা প্রদানে আমরা সর্বদা প্রতিজ্ঞাবদ্ধ। তাই আপনার সেবাটি নিশ্চিত করতে দয়া করে সেবার মেয়াদ শেষ হওয়ার পূর্বেই মাসিক বিল আগাম ভিত্তিতে প্রদান করুন। আপনার সহযোগিতা একান্ত কাম্য । ধন্যবাদ ।